Shipping policy

Stock Apparel takes up to 3-4 business days to produce. If the order for a factory stocked garment spends 6 business days in production, you will receive expedited shipping as a courtesy for the delay. If the order doesn’t ship on the 6th business day, we will upgrade the shipping to overnight. 

The transit time for each order depends on the shipping method chosen at the checkout. Lisafrank.com offers standard shipping. Please note that the production time is not included in the shipping time estimates. 

  • Standard shipping takes 5-12 business days (typically around 5-7 business days for US to US orders)

International shipments may take up to 21 business days in transit, but are usually delivered within 1-3 weeks from the ship date through DHL.

We have also experienced instances where an order may take upwards of a month to deliver. Unfortunately, not all tracking events may be represented in real-time, and this causes a shipment to appear "stuck" at a certain place/event. There are also other factors beyond our control that may extend the delivery window, including but not limited to:

  • Packages being handled by multiple carriers, when handed off to local carriers.
  • Local customs department processing time

For these reasons, we are unable to guarantee a delivery date with certainty for international deliveries.