For more information about Shipping and Refund, please visit Crocs Customer Service. Item(s) are available for return once they have shipped. A full refund, excluding shipping charges, will be issued on unworn and unwashed merchandise within 45 business days to the original form of payment. Items that are beyond 45 days from that date will no longer be available for return. Items marked "Final Sale" are not eligible for return or exchanged and are not subject to price adjustment. Products created for collaborations or special events cannot be returned online or in-store unless they're defective or flawed. Returns take up to 10-14 business days to process after we receive the package. Please note that it may take additional time to post your account depending on your bank or financial institution. Crocs reserves the right to change this Return Policy at any time